I'd buy one now if you can find one. They are on backorder until April at most places. And yes it will work with your '23 as the tune is software based and all you will have to do is download it once Ford releases it.
I laugh everytime I see them and I call them spurts. On the other hand they just did what Jeep does and throw the name on it. It should've never been called a Bronco. It's basically an explorer.
I haven't used it on the metal but it really makes my black diamond grill look great. I also use it on the plastic mirrors, trail guides, rear bumper and the cowl near the windshield wipers. Makes them look better than brand new and it survives a couple of car washes.
Glad you're getting a refund at least. That was bad on whoever the vendor was. They should've had all the details on their page ported over directly from the Roush page.
I looked on the Roush site you posted the link to and it says everywhere that it's only for the 2021. I'm not sure how you missed that it wouldn't work with the '22's?