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I took delivery of a 2023 Badlands in July 2023 and it has been in the shop over 6 weeks because of this TCU and Gateway Control Module issue. I have been doing lots of research on this and the problems seems to be impactings not only a slew of Bronco owners but F150 owner as well. The repair...

Yes, I took delivery in July 2023 and my vehicle has been with them for over 6 weeks (5 weeks continous currently). I suspect it’s a bad gateway module but they have replaced TCU, modem, cables,etc…. Nothing seems to work. Parts received were not “as built “ specs. This is a joke . You would...

I have had a loaner vehicle for 5 weeks now and no charge.

I am now approaching my 5th week of my car being worked on and out of commission (7 weeks total since I took delivery in July 2023). I see others on these forums are experiencing similar Issues. Has anybody found a resolution? If you have can you send me a case number or provide a dealer...

I have called and have a case number but there doesn’t seem to be an escalation. Lemon law is a pain in the ass in NJ and I won’t get compensated for any mods I have made like undercarriage protection, AR steps, etc. such a disappointment that Ford will not contact me

I’m on 4 weeks at the dealer for the same shit and 2 weeks prior to this. No one has offered me anything for this total inconvenience and there doesn’t seem to be any urgency on the part of Ford. My dealer is also frustrated. I don’t know what to do here and cat seem to talk to anyone at Ford...

Mine has been in for 4 weeks now! And two weeks prior to this and I took delivery in July 2023. Replaced TCU multiple times and no one can get it to work. I don’t know what else to do. I can’t seem to speak with anyone at Ford about this. There is a case open but no escalation seems to be...

I have had my 2023 Badlands at the dealer for 4 weeks now trying to fix a modem/TCU issue. This is in addition to two weeks of additional time since I took delivery in July. I cannot believe that there is not an escalation path at Ford to get this fixed!! I don’t know what else to do. FORD...

We are now in the 4th week of my 2023 Bronco Badlands in the shop for this modem/TCU issue. Multiple sets of new parts installed and dealer in working with Ford cannot get this to work. I am at my wits end with this. Took delivery in July and the vehicle has been back to the dealer for at...

All modules were turned on. I think it is an issue with "as built" parts matching and database configuration on Fords side.

On my third week at the dealership. Service Manager tells me the parts they received from Ford do not match the "as built" parts. Looks like my Bronco will be at the dealership for a full three weeks. This to me in inexcusable.

Tommorrow is my Bronco’s second full week at the dealer. Service Manager called today telling me the new TCU was delivered But is not the same part as “the as build spec”. Dealership has been on the phone with multiple support folks at Ford with no resolution in site. You cant make this shit up!

It’s just configuration and settings on their end just like the modem in my house. You obviously have some knowledge of the technology and my point was that this should be a simple fix

Called me today and told me I need a new TCU

Completely stock. BTW this has been going on for a couple weeks now

I agree I can’t imagine what they are doing. It’s no different than the modem in my house

I’m just going to get some social media or marketing person tell me they are on it. BTW after the second time I took it in I was in The driveway going over some of the features and it worked! However dealer says we should replace it as we can’t get software downloaded; makes sense …WRONG...

I have had issues with Ford Pass, modem, etc from the day I took delivery in July ‘23. It has been in and out of the dealer for over 2 weeks and they still don’t have it working. This last time I had it in to them I told them not to give it back until it’s working (hate having them take the...

When I picked my 2023 badlands a couple weeks ago couldn’t activate FordPass. Spent an hour at dealer opening and shutting doors…etc. bring it in and dealer tells me they are ordering a new cable, modem and antenna. Couple days later in my driveway it activates. Bring to dealer who insists...

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