DEFINITELY call them. I had an update issue when I was changing my tire size. Got them on the phone, and they were able to diagnose and fix the issue post haste!
I bought my Ford Performance Tune for my 2.7 from an online vendor. The ProCal unit with documentation arrived a couple of day later. I installed it myself in about 15 minutes. It's certainly worth it. Just do it yourself.
I got a couple of these at Autozone for $15 bucks. They have velcro on the to stay secured on the carpet.
https://www.autozone.com/interior-organization-and-cargo-management/cargo-organizer/p/proelite-medium-trunk-organizer/532804_0_0?searchText=trunk%20organizer
Welcome! This forum has more tips than a Walmart Mohel... Ask away. The bottom line is, take in the tips, then do your own research. There's a lot going on. The Bronco is a GREAT vehicle. Enjoy!
Picked my gal up on 1/1/22 with 13 miles on her. Today, she's got 28,620 miles. Probably 300 miles of tough off-road trails. Most fun vehicle I have ever owned...