I believe I took a chance on using the standard format email that jeep uses. Something like [email protected]
I did a lot of googling to make sure I was pretty positive that one would get through to someone important.
I've only read the OP. But this sounds a lot like my first year JL. Had it for 3 weeks before the manual transmission went out. Dealer had it for over a month with no fix in site. I ended up finding a few really high up jeep corporate emails. Sent an email stating my issues and how it was now...
This is kind of my plan. Except I'm going to make it follow the skid plate underneath. Will be pointed down, but meh. At least it is there.
Having it laser/formed/powder coated this week.