Good morning Everyone! I spoke with for customer service yesterday on the phone.. For those of use who are stuck in "in production/produced" status, I would recommend calling customer support or following up with your dealer.
I found out Saturday through chat that I was placed on a chip hold...
Thanks for sharing. Based on the 8/1 build week spreadsheet along with the build weeks that followed. Seems that the builds with Lux and High package are the ones with the chip hold. Who knows how many builds are on hold and how long the delay will be.
I found out yesterday about my chip hold...
Ford chat finally came clean with me today and shared that I am on a chip hold.
It is insulting that they have been feeding us the "in production/produced" BS. Especially when we all know it doesn't take a week yet alone a month to complete a build.
I am still in the production/produced no man's land. I have been told my delivery window is 8/30-9/5. I am skeptical, until the tracker updates to built I don't forsee mine being shipped.
I appreciate your wishful thoughts. It will get here eventually.
Congratulations! Maybe mine will update to built soon and we will be on the same convoy here to Pittsburgh.
Awesome that you will be getting that bad boy home soon!!
That really sucks and yes you are not left with an easy option. I am hoping that it will show up in time that you will not have to worry about shipping it 3rd party. Wishing you the best possible outcome and keep me posted.
You are not alone, with the exception that my window moved from 8/10-816 to 8/24-8/30. i am not holding my breath. My dealer told me on average two weeks to two months. Living in Pittsburgh and being 4 hours away you would think it wouldn't be an issue. Combine Ford's self inflicted issues with...
Called customer service today as my first delivery ETA guess expired today. I have a new delivery guess of August 24-30.
Information has been consistent (see previous posts)- the build is complete and it is a shipping issue. Mine is shipping via convoy. I am curious if that is the case for...
it doesn’t get released until they actually have a carrier who can take it. It sits in production until then. My shipping window of the 8/13-8/19 is if the carrier has an available driver and transport available if not a new shipping window will be updated. We are at the mercy of the shipping...
If you call the Ford customer service they will tell you if you are on a plant hold. I asked the rep several times if I had any chip or part constraints affecting the completion on my build and or my tracker updating. She explained to me that I will remain in "production" until my vehicle can be...