The struggle for trained dealer techs is real,I'm a working shop foreman and the only transmission and ev trained tech within 100mile radius and i am booked out 2-4 weeks and only getting worse.We are seriously short staffed with 3 techs moving on since Jan this year (thanks ford warranty...
they will need the old part still installed so pmi info can be retreved,and pushed to new module,if your screen is completly dead they should be able to use asbuilt data instead(will take longer)
it wasn't to bad install/remove the SB rtt,just have to remove the middle roof section to get at the mounting bolts. I'm going to try Front Runner quick mounts this year.