Hey Wade,
Your car buying experience did suck. I was there while it happened and watching that train wreck was stressful for me after how much time I had invested in your satisfaction. Mistakes and miscommunications were made because you were among our first to purchase a Bronco at our...
As a heads up for anybody who is waiting for an email response in the Bronco inbox, I'm going to take a 3-4 day break and unplug for a while. Ford and y'all threw a lot at me this month and I haven't taken a day off since the 3rd. Go ahead and pump my inbox with your 9th revision or railcar...
Haha it's not like that! I hope I'm not coming off as a dick. Things happen and I'd rather have breathing room. As a real example from just today, we got a Bronco yesterday but we just caught that there's an issue with the engine cover. Gotta replace it. As a crazy example, I had someone...
Believe me when I say I know you want this as soon as possible! But believe me when I say that there are other customers and other priorities so I hope you're ready to wait another few days even after we receive it.
Actually Ford sent that email without any prompt! Some people were glad to see it, some people who didn't update their order are freaking out because they think I'm hijacking their order. In both cases though I haven't actually updated your order yet :LOL: You'll get an email from me once...
As everyone knows, tomorrow is the big day! Please please please, hold off on emailing me your specs or any other questions until I have a chance to send my 2022 welcome email. I'll try to get it out by early afternoon.
In other cool news, we got another batch Broncos delivered today, 2 of...
TBH I don't know how to answer allocation questions. That "formula" is so vague that there is no way to quantify what it actually means for us. We are solid on volume, solid with sport sales, but who knows what that will shake out to mean. This year Ford is only going to tell us our...
I order the Broncos for my dealership and we received notification from Ford today that 3 of our FEs wouldn't be built this year. The difference though is that we planned on those not converting as FEs. Those customers had contacted me and requested to wait for a 22 Bronco even though they...
As a quick update while I'm here, there will apparently be one more round of 2021 scheduling that will happen this Thursday. Not sure if we'll see any more from our house get a VIN.
Both the Order Bank and the Build and Price tool for the 22s will open next Wednesday the 13th. I'm going to...
I'll be honest that this is the line that won me over :ROFLMAO: I'm going to use this next time I find myself in the doghouse.
1yr+ of waiting for something as exciting as the Bronco can put anybody on edge. Thank you for your apology. Water under the bridge.
As a message for everybody, I...
Joel,
First, let's address your account of what happened. You called and wanted to talk to the Finance Department manager. The Department Manager has been in interviews and meetings all day, so as a courtesy to you he asked one of our very capable Finance Managers to call you immediately...
We saw 11 more schedule today, good mix of base - badlands. Thats a wrap for 2021! Looks like 2022 order bank will open on the 13th and we should get details on the process next week. Stay tuned!
Thank you for the support everyone!
Email me at the Bronco inbox! That is still the best way for us to communicate. I have about 50 unread in that inbox to chip away at, but when I come to your email I'll send you the details and instructions.
No Bronco updates here, this is just a personal message.
Some of you may have noticed my posts and replies have been fewer and farther between lately. Every time I think I'll have a chance to catch my breath, suddenly a new update comes out and I'm quickly back to 30+ Bronco emails and 10+...
Yup! Working closely with the parts department is a new thing for me so it still isn't a perfect process, but I'll def get you the accessories you want! I have been messaging customers about accessories once their Bronco is scheduled at the plant.