One thing that occurred to me last night as I was hunting for a new dealership. I ordered a Manual as well. Almost every dealer I've spoken to since my mishap has said they have -rarely- seen any Manuals ordered. Anecdotal of course, but there ya go.
Yeah I've had similar thoughts. Some even more vindictive lol. But I'm just not sure that "car dealership is shady!" will make for any headlines ya know? Figured I'd get the story out to local community. If even one person goes to a different dealership, that's a hit to them they wouldn't have...
I know, I’m not happy about it, but this took my whole day and was frankly pretty damn toxic. I’ll feel better when I’m in the Bronco I pay correct amount for knowing it wasn’t money that went to them. And to be fair, I haven’t had to wait as long as a lot of the members here, I can wait.
Got ahold of Sales Mgmt and Ownership. It felt like something straight out of a movie. They doubled and tripled down that the sales-person simply misspoke and that even if I hadn't gotten the Build Date they would have stopped me today when I came in to sign the PO.
They then said I was simply...
Yeah absolutely. I had no way of knowing I was going to be getting a Build Date within a week. I was set with my dealer to go in TODAY to sign a PO agreeing to MSRP. My luck is also my curse here since the Build Date came in before I could do that. My wife has gone back to teaching post-COVID so...
Ah, yeah I've got a VIN.
I'm on my 2nd call with Ford directly. They needed a "Sales Code" and "Reservation ID" in order to at least pursue the possibility of swapping dealerships. (They have NOT said they can, but are willing to escalate it for me). When I called my dealer he said that they do...
Agreed, and I do want to lean on them, I'm just not sure how to leverage social media without sounding like an e-Karen. In other words, I don't know what I should do to out them via social media? Maybe a post to my local subreddit?
Annnnd here we go. I was supposed to go in this week to sign our Purchase Order for MSRP after my dealer agreed to it last week over the phone giving me his word that they are a family business that is all about return business.
Now that we have gotten the build date he has told me they were...
I put in my Reservation through a local dealership here in Ohio LAST WEEK (9/7) and I just got my Build date email this morning? I have to guess that they must be spinning things up pretty heavily now? I wasn't expecting this for MONTHS. I'm also confused as I thought this wasn't an actual...