Built 6/10 and 18 days later there has been zero movement. I'm 4 hours from Wayne, MI. I've emailed my dealer twice in the past week for updates with no reply. I was so pumped when I received my built notification thinking I was just a few days away from receiving my Bronco. If delivering...
Barely any movement up or down on the number of vehicles waiting to be shipped via convoy. The number has been sitting at 526 almost all day. I'm guessing the plant shutdown has already started??? If so, this would mean no trucks are running. I wonder what Ford's solution is.
The convoy backlog is now over 500 (501 as I type this). Was 320 when I went into awaiting shipping two weeks ago. I was so excited to get out of production hold; I feel like its deja vu with this convoy hold. Just make it stop!!!
The number of vehicles waiting on convoy is really starting to increase. When my Bronco flipped to built and awaiting shipping two weeks ago, there were 330 cars listed. Now there are 461.
There's about 100 more cars waiting to ship this week than last. Up to 409 now. Feel like I'm back on the production hold bus. I live 4 hours from Wayne, MI. I'd love to just drive up and get it.
I cannot believe I’m typing this but, mine is built! I said a little prayer for the regular contributors on here who are still on hold. I hesitate being excited because I know you all are still waiting.🙏 FWIW, I have yet to receive any sort of email saying its been built. But all three...
Such poor customer service. Providing quality information to customers in situations like this is the key to keeping those customers happy through trying times and will lead to retaining those customers long term. Its stunning how little focus they are paying to their customers who are on the...
What really sucks is that I sold my 50th anniversary convertible camaro 5 days before my first (of five) ETA. I've been down a car for over two months now. This was of course before I learned that Ford valued ETA's as much as the rental car company on Seinfeld values reservations.
LOL! I called about 30 minutes ago and got a case #. I told the csr that I want to know exactly what the delay is with my vehicle and an arrival date that actually means something. I expressed my concern about paying $60K+ for a brand new vehicle that is baking outside in the summer sun for...
I'm right there with you both. I'm 4 hours from Wayne, MI and my dealer said he can fast track the delivery once it is out of production. He's powerless until then though. Today makes two months since mine was blended. Over a hundred have been removed this week from dirt mountain according...
My Ford Pass Connect activation had been pending for about six weeks. It’s now asking me to activate it again. Safe to assume someone has gotten into the vehicle and rejected the activation?
Boy, the number of vehicles on hold has really taken off this week. Up to 792 this morning. And this is just those over 6,000 lbs. I’ve been monitoring this figure since mid April and this week has been the most precipitous increase yet.