Similar here - Ford chat had the build day as 8/19 and then the window sticker came through yesterday showing the Blend Day as 8/15.
Btw, for anyone interested, the ordertracker.app seems to have the updated data and window sticker before Ford's tracking website.
Understand.
Today is 2-weeks after the hail fail without communication with me or the dealership. As of this morning, the owner of the dealership continues to ping the zone rep without response.
2-weeks without a response does not feel like adequate customer service.
Yeah, this is just one avenue. I've called least ten Ford toll free numbers and I've been bounced from desk to desk and person to person. Last week one person took all of my information, the VIN number of the damaged vehicle and said that his manager would contact me. Would appreciate hearing...
@Ford Motor Company
Please see info in my signature
Would love to hear from ya!
Edit #2 UPDATE
The Ford Zone representative just returned the call to the dealership. They confirmed to that it is damaged and cannot be sold as a new vehicle and needs to be rebuilt. There were five other...
No, found out by contacting Ford Customer Service. They let me know it was "In Transit" and was assigned a "Category F".
Found Ford's transportation code definitions online and a Category F is defined as having damage in excess of $1,000 and not eligible to be sold as a new vehicle. The...
Before it arrived, it was gone.
Delivery window was 6/7/22 to 6/13/2022.
Finally, after waiting 23 months. Reservation: hour-10, July 2020.
However, on 6/7, the delivery window was changed to 6/19 to 6/25.
Then, a few days later the delivery window changed to -- to --.
On 6/16 it was...
Have not received it yet, but you might find this helpful.
Built 5/11.
Shipped via rail.
Ford's original delivery estimate: 6/12-6/18.
Ford's updated delivery estimate:
6/7-6/13
Hunter at Granger said that it typically arrives on the later side of the Ford estimate. Granger typically needs...