I agree another thing everyone is conveniently forgetting is 99% of lithium batteries are not being recycled there being berried this is going to be one huge ecological disaster sooner than later.
I'm like you are I've has no problems with the Fords I have bought. sync in my 2015 Mustang works great and the sync3 in my 2019 Ranger is flawless also.
I think this a sign of a larger problem at Ford. First thing that comes to mind is Ranger there was nearly no Rangers at the dealers at launch when all the hype was the loudest. Combined along with that was Special orders taking forever to come in six months and much long where normal as well as...
http://fordauthority.com/2019/09/ford-patent-shows-convertible-truck-aiming-at-gladiator/
Ford is done letting Jeep have all the fun and grab all the customers when it comes to off-road vehicles that have tops that are removable. Ford is aiming directly at the Jeep Wrangler with the coming Ford...