Search results

Picked it up over my lunch break. I knew I was in the right place when one of the guys behind the counter looked at my bronco and asked me "you loading this thing in your jeep?"

They finally answered the phone today and I was able to give them the name of the person who signed for the delivery. At that point they were able to track it back to the regular parts desk who just shoved it in a corner and forgot about it. I'm stopping by today to try to pick it up.

Interesting update, I was able to get a XPO tracking number from a chat on ford performance parts website, the first time anyone has actually been able to offer me any legitimate information. When following that tracking number it says that the parts were delivered to the dealer 2 days after I...

Thanks for the info, I tried calling the FAD in Cincy and they said they are unable to track ford performance part orders and I would have to call ford performance directly. So it seems so far everyone is passing the buck

Unfortunately they said they can't track individual orders and told me to contact my dealer, so no dice there.

Thanks I'll give them a shot

I ordered a winch and mount from ford parts using my points and discount code over a month ago. The status says it is still in transit to dealer. A visit to the dealer revealed no new information or any effort on their part to escalate the issue, and the ford parts customer service has been...

DM sent!

That's what mine has been stuck on. I eventually went into the dealer to check on the status and they sent me to some parts seller up the road that is somehow the Ford parts delivery pickup but not part of the dealer? Either way, they said I was in the right spot but they didn't have any...

Fair warning, I ordered the Ford parts winch setup about a month ago and still have not received it

Have you tried a different USB port on the computer? The one I normally used started having intermittent connection issues, and when that started I was getting missing modules on the initial connection. Switched to a different port and all showed up again.

I had a bunch of stuff back there until I realized I couldn't fold my back seats with it all attached. So I got a panel for the tailgate and moved it all back there.

So new question, will this all fit in the back of a 2 door bronco when I go to pick it up?

That's kind of what I was worried was going on, I called the dealer to check and the parts department had no idea so they forwarded me to some guy's voicemail. It's a shame I couldn't get it just delivered to the house where I only have to worry about the incompetence of the delivery company and...

Good to know, thanks!

How long did it take for this to show up at the dealership for pickup? I'm going on almost 2 weeks of being "in transit to dealer" with no updates.

The sales guys will say anything to sell you that truck, but my 2 door manual doesn't make any strange noises so I would steer clear of that one and that dealer.

My 24 with leather lets you adjust the angle of the headrest by pulling forward on the top of it. Has your neighbor tried that?