I think I am getting closer because the Ford tracker yesterday still had my original estimated delivery of 9/23-10/6. It now shows 9/11-9/24. I am hoping that my dealer receives it by the end of the week as they indicated it can be a few days once unloaded and mine was unloaded on Monday.
I had asked my dealer how long it takes after the vehicle is unloaded in Kent for them to receive and they said a few days at most and that they get deliveries daily.
I tracked my progress on a spreadsheet and made well over 30 calls. I think my wife is happy that this process is almost over as I am sure she is sick of hearing where the train is multiple times a day. :LOL:
This is normal as mine shipped 8/31 and then switch to BNSF from CSX on 9/5 in Illionois. From that point forward it does not give you an ETA and will tell you the last station it departed from. I would use this map for BNSF to get an idea where it was going...
Does it give a location or who the new carrier is? I would think it's either Union Pacific or BNSF. I know once mine was switched to BNSF I did not get an ETA. You can try Ford chat.
I think it's when it switches to another carrier. My understanding is they all start off with CSX but depending on the final destination it will switch. Mine switched from CSX to BNSF in Illinois. I was able to continue to track with CSX even after it switched to BNSF.
my understanding is they all start with CSX.
CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the...
I don’t try speaking the prompts you can enter the info on your keypad.
Dial 1-800-235-2352
it will ask which type of rail car, press 1
It will ask for car initial, enter 81814192
it will then ask for car #, enter 971784
it will then ask if you have any other cars and just say done or enter ##
You can try entering it. Dial 1-800-235-2352
it will ask which type of rail car, press 1
It will ask for car initial, enter 81814192
it will then ask for car #, enter 985535
it will then ask if you have any other cars and just say done or enter ##