I think this is a great idea. There are so many complacent people on here that are happy to keep patiently waiting for their bronco that is simply "awaiting shipment." I know that many feel there is nothing you can do. But I can guarantee you that if we do nothing, then nothing will definitely...
Wife was also told to keep the packages on the low side to avoid this very issue were in. Didn't work for her either. It's like the entire process is a scam. Actually kinda wondering why there's no class action suite against Ford for wat they're doing to so many people. Such as those who are...
Ugh
Has nothing to do with mom and pop shop vs multi million or billion dollar company. It has to do with customer service. It has to do with follow through. The convoy issue could be fixed if they were motivated to do so. They're not. I know they don't own the convoys but there are ways...
Wrong on alot of levels. Not sure how many of you all run businesses.
You're right that the person probably doesn't have any clout at all. I don't really expect them too. But a true representative of a business will find you answers. Not avoid them. I never expect an actual explanation, not...
Just got off chat again. They used to tell me it was “convoy delay” but now they can’t (won’t) give me a reason for delay. They did give me the Bronco Support number 1-800-334-4375. Has anyone used that before?
I love how I never see anyone from Ford come on here and address all the upset people from the extremely crappy logistical issues. Such as waiting on shipping for a month when the vehicles are fully built.
Perfect opportunity to explain yourselves. But again total disregard for your customers.
Well i just went to the jeep dealership and they have 15 on the lot. VW dealership looked pretty full. Mazda. Yep them too. Packed lot. Sorry but I don't make excuses for people. Business that want to create solutions do so.
By the way when I stopped and looked at jeeps real quick. Sales...
You're likely correct. And it is even more reason why I I'll make sure we buy anything but a Ford now.
On the other hand they lost 3.1 billion in the first quarter. So I do think they care
If you run a business, especially one the size of Ford, you figure out ways to solve problems. You don't just roll over. Ask about a million business owners how many of them would still be in business if they couldn't meet their obligations.
Yep exactly. I told my wife (this is her vehicle). It probably wouldn't be much different if we just pay the mark up off the lot. There is no telling when this will come in. Actually we're gonna start looking at jeeps tonight. Think we're done with this now..
Just bumped our delivery date to 5/21. Was supposed to be here by Friday. Usually they just bump it a week out. Now they went out 3. I think im done with this.
Strickly a convoy delay.. No plant or chip holds. I hope Ford loses 6 billion this next quarter. Honestly if they can't fix their...
It was a different make. And you had to call in and give the vin to a voiced automated system and it told you what process it was in. It was about 6 weeks start to finish if I remember correctly.