My dealer contacted me to let me know my Bronco has arrived. They said that they will send over paperwork for financing. I told them that I will be paying cash no need for financing. They said they wonāt sell any vehicle without financing through them.
i almost got worked up then thought...
ok but please tell me there is more to the storyā¦like they gave you cash, a raptor or something other than get the process started from the start. I donāt even need to know what it was just that there was something.
This is crazy where is @Ford Motor Company on this stuff! Donāt give me this BS that dealers are protected by law. Ford you have the most valued asset here allocations. Hurt them by removing future allocations every time they pull this shit!
I donāt understandā¦how is force majeure an out for changing the distribution method of the manufacturer? It might answer why vehicles are delayed but why is it applicable to changing the promise of producing reservation order in order of timestamp?
Exactly, I couldnāt agree more⦠the root of the issue is that Ford introduced a direct to customer reservation system where customers are paying Ford directly ($100) for an Opportunity to purchase the vehicle before itās available at dealer lots. Make no mistake the dealership system sucks and...
Mine supposedly will be at the dealer between oct 28 -nov 3. 8/26 reservation 1/20/21 order. badlands/Area 51/high/soft top (converted summer 21). My tracker doesnāt work anymore gives me an error :(. Hoping everything is on track.
10/11 build week here too. 7/26 reservation, ordered 1/20 4dr BL 2.7, high, swapped for soft top when e-mail came out. No confirmation from dealer yetā¦
All this is making me nervou, I got the oct 11 build week e-mail with vin number but nothing is changed in my tracker and my dealer says they donāt see it on their system yet.
Holy cow not only I have the exact same build out as you, my reservation date and order date are identical and now Iām on the same proposed build week 10/11. its pretty cool.
Itās an interesting idea, the problem Ford has is itās lost a lot of credibility. I think they are trying to do right here but itās so late and it relies on the dealership to actually come through. And I am not impressed with my only experience with Ford dealership.
This is the first American...
Wait Ford has a communication Strategy? You mean all this wonderful communication and misinformation is following a Strategy ? Wow thatās great to hear.
I think what people are upset about has nothing to do with the pandemic or even the delay. Itās the communication, or lack there of.
This is the worst I have ever seen. I think their intentions are good, but really really bad execution. Someone earlier mentioned this should be a HBS case...