I’ve reached customer service via chat, phone, Twitter, and this site all within the last week or two. A case was opened for me earlier this week, but they haven’t followed up yet.
All the reps I’ve talked to have been very pleasant. They just haven’t given me any information that has been helpful. It’s always something along the lines of “you should hear something soon”. The last response I got actually said I should hear something in 3 to 5 days.
Well, my FE is still stuck on Dirt Mountain with no end in sight, but at least I did get to see a beautiful squatched cactus gray Bronco in the parking lot of Wayzata Bait & Tackle tonight while driving west on 394/12. Any of you?
I just did it after this latest email with a reason that I don’t want another email from Ford that isn’t about my Bronco being delivered to the dealership.
TLDR; I’m still “In Production” with no end in sight.
I sent a DM to Ford on Twitter and got back a response this morning. I confirmed some information and they opened a case for me and told me to contact the marketing team.
I immediately called the marketing team and after sitting in queue...
I’ll take whatever the might give, but I can’t think of anything they could give me that will make me okay with any of this. I really just want them to deliver my Bronco so we can part ways.
@CO-Bronco My FE that I reserved 6 minutes after reservations opened is still on Dirt Mountain.
A half dozen polite tweets to Mr. Levine @Ford Motor Company have gone unanswered.
I just don’t understand how anyone at Ford could think this is acceptable.
My whole family was very excited to...
Any chance that A51 FE is mine? I’ve had zero updates from Ford since the email saying I’d get a top replacement in November. No movement on any of the trackers either.
I’m right there with you! If there was anything else out there I wanted, I’d be out!
Actually I’d buy that other vehicle and flip the Bronco if/when I ever received it.
Who would have thought that a reservation placed 6 minutes after reservations opened would be more than likely delivered...