There's no way in hell that thing is going to get 500 miles to the charge. That would be better than any Tesla on the road and the aerodynamics of that thing is nowhere close to that of other electric cars.
I asked my 5 year old if she was warm in the back today, the temps were in the the low 20s, and she said she was fine. Maybe your kids are soft from their time on the west coast.
In all seriousness, it just seems like there's just a lack of consistency in Ford's production line
I just bought the x20 gen 3 12k. I got it a couple of days ago but the weather has been shit and looking at the forecast it looks like I won't be able to install it for awhile. All I can say right now is that it feels solid.
Oh yeah, your situation definitely sucks especially since they're not giving you clear answers and a quick resolution to your issue, but I think folks get way too worried about things that have a low probability of happening to them. I have automatic updates on and have received multiple updates...
Higher octane doesn't fuel doesn't have more energy than lower octane fuel but it does allow the engine to use a higher compression ratio which means "mo powa"