I have had mine since I made this post. I love it. It's great. Every thing so far has lasted. I do wish there was a quick release for the shelf. At times I have had items to large to fit under the shelf and it is a hassle to unbolt it, especially when you are out shopping and realize your...
I never want to blast any one especially in the first few hours of a problem.
As far as this thread I was just relaying an experience. I appreciate people defend my side and the side from M2M. My first reaction was knee jerk anyones would be. You spend a good amount of cash on some thing and...
: Update:
I just got off the phone with Nick Martin.
Form my experience this far M2M is a great company. I sent him an email after the one I posed here asking that he give me a call and he did.
We did come to a resolution. He was offering me a full refund and he was supper apologetic abut...
I will definitely follow up after a full resolution has been reached. So far the response has been timely from their customer servace, they were good enough to reply via email and in this thread.
I have an open email and post in this thread for them to contact me back.
I will say the product...
The head rest will still fold down. The sort of lay in the basket if that makes any sort of sense, ill try and grab an image when it is light out.
Here are some photos with the head rest down and the tail gate shut
They do touch the shelf. In a good way though just enough to take the...
Thank you for the response l understand it's late, thank you for taking the time to reply.
I did follow up with you in an email. I like the product for sure. I hope you can understand why I was mislead. Mistakes happen. I totally get it.
I would like to follow up with you in the AM via...
Yes I did mention that there website says it has shocks. That's why I thought I was getting a folding shelf.
And you are correct it seems every company has an all in sort of deal.
As for sending it back I can push the issue probably get a refund but I'm still limited in my options. I'd just...
If it helps at all, they are the only ones I have seen to make the fold up rack. I did not have any problem with the quality, and the install was good, the customer service was prompt. But that's as far as I'll go to promote them.
Lack luster would be my summary.
No kidding... I have bought just about there entire catalog for the 2 door and all I got back was a shoulder shrug.
Not to put them on blast, but there are other companies out there that make the same quality stuff.
I did drop them an email. It was the only way to get in touch with them.. (no reply yet), however it has only been a few hours. I also could not find a phone number for them. I hope to here back after the holidays. I also wanted to post here just to let people know my problem and to see if I...
I think you are correct, I was going off the description not so much the pictures, if i had know it was a static version I'd have bought from someone else for alot less of a price. Thanks for your insight on this.
I do have a 2 door, I though I was getting what you have thats what I was looking for.
I think CM81 is correct, it might have been a copy past sort of thing for the description in the 2 door add.
Mine did not come with struts or any gear that would make it able to rotate up.