I bought my Bronco from Stephens Auto Center for what I consider a great deal. You're right in that was what attracted me in the first place.Everyone claims they are with these dealers because of their "no BS", but I'd be willing to place a pretty large bet that most of the orders through them were placed because they were offered a lower price. That's it, end of story,
But what kept me there and what impressed me so much was how responsive John and the team were. I wasn't a very needy customer I don't think, but it was comforting to see them consistently participating in the forum and when it got close to delivery time John was great at keeping me calm.
I ended up buying an ESP plan and a maintenance plan from Stephens. Could I have saved some money buying them from Flood Ford? Yeah I could have. I ended buying some parts and accessories from Stephens. Could I have bought them from Levittown Ford for a little less? Sure.
I'm not an idiot and I can use the internet. So why would I buy that stuff from Stephens? Because they EARNED my business. I want them very much to stay in business so when I buy my next car it's from them and after Ford pulled this shit, who knows what it might be.
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