The Plan & Offer - Stephens Auto Center's Mid Atlantic Bronco Connection

[StephensAutoCenter]

I appreciate the positivity but my order has been in production since July with zero update, two months before the strike. While it might play into further delay, something else has held up my order with no explanation.

PM me your name and other info about your order, the order number and/or reservation and I'll check on it.


/john

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[StephensAutoCenter]

There was >300 of us. Maybe up to 400 or more at one point, before Ford changed the allocation rules. Not sure how many bailed/transferred. There were more than 60 custom ordered broncos on SAC's lot at one time early this past summer.

There was 440+/- to begin with. Ended up delivering 314 +/-, which included several that failed to pick up their orders and/or ghosted us at the time we notified them it was on the lot and ready for pick up. Out of the entire group, there were only a couple of "problem customers", 5 or 6 units with damage at the time of delivery and only two customers whose expectations exceeded the reality of what arrived on the car hauler (the ordered unit matched their order to the letter, but their expectation of "quality" did not meet the reality of what was produced), there may have been one or two with a missing accessory or option, but I don't think it was that big of a deal for them and they went ahead and took delivery. Oh! And there was that one Raptor that was stolen at MAPs and replaced by Ford.


/john

 

[CathyE]

John & the Stephens staff...thank you for the wonderful purchasing experience and excellent customer service!
MERRY CHRISTMAS and Happy New Year!!! Cathy & Tom

 

[RedHotLava]

Good luck to everyone still waiting. I got notification that mine was built in February, and didn't get delivered and taken off the lot until July, so I feel your pain and hang in there. The SAC team are a good crew and make it simple when you go to grab your Bronco.

 

[StephensAutoCenter]

Hey folks, I wanted to let you know, we received a retail allocated Bronco Raptor and it's available at MSRP, here's the listing on our Ford website (note: the images haven't yet been taken/uploaded, the vehicle is Azure Gray): https://www.stephensautocenter.com/new/Ford/2023-Ford-Bronco-01a6a6c90a0e0a943b89ecfd4f1bbd3c.htm

You will need to call Joe Holstein at 304-369-2411 for more info, including pricing, until the inventory listing is updated on the site.


/john

 

[StephensAutoCenter]

I have a favor to ask. We recently purchased a used dealership in another town, it goes by "stephens automotive group of nitro" (Since we began this journey with you folks, we've expanded our dealerships to 7 additional locations, including Chevrolet and Mitsubishi, along with three other used lots and two buying centers). Anyway, the previous owner didn't keep up with their reputation management or reviews. If you would, please drop us a review on our newest location's Google Reviews page - https://www.google.com/search?q=stephens+automotive+of+nitro

I would never ask for erroneous info or reviews to be posted, this is the same company that sold you your Bronco and some of the same people (Jody, Dakota and Ray) are working there.

Thanks in advance.


/john

 

[Faust]

It's been a little over a year since I drove back home to Florida with my Bronco from Stephens...

Quite quiet in here..

What has everyone been up to since pickup?

@StephensAutoCenter how's it going at the dealership?


Day I returned home:

Now:

 

[StephensAutoCenter]

We're about to finish up with the actual final delivery of a Heritage. We had this one hold-over that's about to go out the door, one that I didn't even know was left in the build queue until contacted by the reservation holder several months back. I looked and low-and-behold there it was sitting there awaiting to be built. It was delivered a couple of weeks ago and the buyer should be here around the 24th or so of the month. Thus concludes the program.

We thank everyone for participating, the allocation we hoped to get hasn't yet been fully granted, we hope to see a higher allocation next year.


/john

 

[GaryB2220]

Ive been loving my Bronco. Picked it up 3/1 and drove it backroads along the Elk River all the way back up to the NY border. Almost at 10k miles now. I did have to do the Manual Transmission TSB for the grinding noise, my bumper was crooked but they straightened it out, my drivers seat started coming undone at the seams (replaced under warranty), and im waiting for parts for a 3rd trip back to address water leaking in from overhead (driver to passenger sun visor and even through the lights/switches/microphone). Other than that, i love it. I've told all my friends and family about stephens and sent a few their way to buy a Ram Rebel, jeep wrangler, etc.

It was a hell of a road trip, but totally worth it. Althought i hope i can keep my bronco running for life, my next vehicle purchase will be back down at Stephens.

 

[TNBronc4344]

We're about to finish up with the actual final delivery of a Heritage. We had this one hold-over that's about to go out the door, one that I didn't even know was left in the build queue until contacted by the reservation holder several months back. I looked and low-and-behold there it was sitting there awaiting to be built. It was delivered a couple of weeks ago and the buyer should be here around the 24th or so of the month. Thus concludes the program.

We thank everyone for participating, the allocation we hoped to get hasn't yet been fully granted, we hope to see a higher allocation next year.


/john

Thank you John. I myself was a day 3 and 7 reservation holder and took delivery of both Broncos. It was an absolute pleasure working with you and the team. Like so many others have stated, I will make the three hour drive back to Stephens to purchase my next vehicle. I am sorry that the program hasn’t resulted in the allocations that you were hoping for. That sucks. Hopefully you will see more in the future. Thank you again. Best wishes.

 

[BroncoNext]

I was the last of the original reservations, picked up my 2 door cactus Heritage on Friday and drove it home 850 miles. Absolutely love it. And a big thank you to @StephensAutoCenter for the seamless transaction, ride from the airport, and super friendly folks!

 

[BigRed]

I was the last of the original reservations, picked up my 2 door cactus Heritage on Friday and drove it home 850 miles. Absolutely love it. And a big thank you to @StephensAutoCenter for the seamless transaction, ride from the airport, and super friendly folks!

Congratulations!!!! Stephens......I agree is a great place to deal with.

 

[StephensAutoCenter]

Now that it appears we're all done with the program, I would like to ask any of our customers that have completed their transactions with us, to go to Google Business and drop us a review! Thanks in advance!

Check the "Reviews" on the page, then write your own review of Stephens Ford.



/john

 

[70Bronco]

I left a review and, like others, my experience at Stephens was awesome. They even let me steal a slice of pizza while I was picking up my Bronco.

Since the 2025 Order Guide has been released, I wonder if Stephens will get an allocation for a Stroppe Edition Bronco. I'm keeping the Badlands I got from Bronco John and Ray, just want to add to the collection.

 

[Snook]

Now that it appears we're all done with the program, I would like to ask any of our customers that have completed their transactions with us, to go to Google Business and drop us a review! Thanks in advance!

Check the "Reviews" on the page, then write your own review of Stephens Ford.



/john

John, Are the order banks still open for 2024?

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