It’s Sunday. The “rock stars” are busy rocking.. the non sarcasm response, they are doing updates. The site will function better tomorrow.
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Has anyone gotten more info from Chapman (or any dealer) than the tracker shows?
Chat keeps giving me the same info as the tracker, but tracker hasn't updated for the 17th and it's getting harder to resist the urge to bug Chapman.
Chat keeps giving me the same info as the tracker, but tracker hasn't updated for the 17th and it's getting harder to resist the urge to bug Chapman.
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System looks like it’s back up and running. Still shows in production 
Send them an email. They’re pretty responsive.
But they’ll most likely tell you the same dates as Ford chat, and that they’ll contact you regarding pickup when it arrives.
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Thank you... I don't want to bug them too much. I checked with Chat again and they gave me an "awaiting shipment" status with the same ETA to Chapman of 5/1-5/7
That is starting to seem doubtful though if it hasn't shipped (Rail) yet.
Secondary status is still "released.
That is starting to seem doubtful though if it hasn't shipped (Rail) yet.
Secondary status is still "released.
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Well after getting the built email and the tracker being stuck there since 4/13, I got the shipped email this morning. Says it was shipped on 4/22 with estimated delivery between 5/8-5/19. Now, just need to figure out how to track it on rail on it's way to Idaho.
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Nice! Was your Shipped email sent in the early morning hours? (I am wondering if I should give up hope of mine being shipped for today)...
like your self I check way more often than I should. It does seem like they update overnight. My truck order was the same all update emails came early morning
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I did reach out to Chapman and they replied right away:
"We are seeing the exact same thing. There has been no rhyme or reason to their arrivals. As they have multiple other vehicle models, they are consistently sending to us as well. The window is realistic assuming no delay’s. "
"We are seeing the exact same thing. There has been no rhyme or reason to their arrivals. As they have multiple other vehicle models, they are consistently sending to us as well. The window is realistic assuming no delay’s. "
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Transferred at Blue Island rail yard from CSX to Union Pacific. Estimated to get here earlier, tracking window also expanded to from 5/1-5/7 to now 4/28-5/11. Union Pacific tracing shows an estimated arrival to Texas on Saturday April 29. Moving right along.
On the bright side you Could still be sitting at MAP like a lot of us….
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