Unofficial Awaiting Shipping thread.

[Yacktopus]

How did you see/get the rail info? There Order Tracking app isn't working for me now.

I went to the ford customer care chat and got the number from them when i asked for a status report on the bronco order

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[Trieck32]

Dealer got access to Vin View. No additional info but I do have the address of the dirt parking lot that I am stuck in. Have a feeling that there are a ton un located at 4280 Hannan Rd, Wayne, MI 48184

That's the address I was given last week, except they said Canton, MI. Gave me a small sense of hope thinking it was moved, but then I looked on Google maps and found Canton is across the street from MAP!
This just sucks!!

 

[Itsdchz]

That's the address I was given last week, except they said Canton, MI. Gave me a small sense of hope thinking it was moved, but then I looked on Google maps and found Canton is across the street from MAP!
This just sucks!!

Yes… hopefully you will see movement very soon…

 

[ferbm]

Build date of 11/9. Now on a chip hold until 11/30. I'm not expecting delivery this year yet...

 

[RicochetJP]

Dealership replied; they have a new delivery window of 11/17 - 11/23.

 

[EternallyWaiting]

Build date of 11/9. Now on a chip hold until 11/30. I'm not expecting delivery this year yet...

Is that the date when the microchip arrives or the new delivery date? Online chat wouldn't give me an estimated date and i'm in the same boat as you.

 

[ferbm]

Is that the date when the microchip arrives or the new delivery date? Online chat wouldn't give me an estimated date and i'm in the same boat as you.

I understood it as that’s when they believe the chip hold to be resolved. When completed, I will still have to wait on the shipping fiasco. I think that could be much worse than the initial chip delay. As soon as a build goes off the routine path, it takes an unexpected amount of time and energy to get it back on track. See all the dirt/ice mountain threads!!!!

 

[EternallyWaiting]

I understood it as that’s when they believe the chip hold to be resolved. When completed, I will still have to wait on the shipping fiasco. I think that could be much worse than the initial chip delay. As soon as a build goes off the routine path, it takes an unexpected amount of time and energy to get it back on track. See all the dirt/ice mountain threads!!!!

At least you got a date out of them! Hope that date sticks. It's very frustrating to see numerous builds after ours get completed/shipped with no chip holds.

 

[Rspayde]

Maybe ford will hire some of these Amazon layoffs to streamline logistics

 

[honeywhiskey]

got a call today from miss felicia. she said if it's not delivered by friday (the end of my ETA) then she will dig deeper. I told her this is the third ETA, and that is highly unlikely as I still don't have a rail car number. But hey, it's somethin. Emailing the head honchos works I guess. We shall see.

For what it's worth, she did seem like she gave a damn. That's all I really want lol. I just want someone to care as much as I do. But I guess that's what y'all are here for

 

[outnumbered]

got a call today from miss felicia. she said if it's not delivered by friday (the end of my ETA) then she will dig deeper. I told her this is the third ETA, and that is highly unlikely as I still don't have a rail car number. But hey, it's somethin. Emailing the head honchos works I guess. We shall see.

For what it's worth, she did seem like she gave a damn. That's all I really want lol. I just want someone to care as much as I do. But I guess that's what y'all are here for

You're getting further than I am with my corporate contact. The email I received back this morning basically said she's doing everything she can and there is no one to escalate it to. She's emailed "support" 2-3 times over the last 3 weeks and tells me everytime that she'll let me know when she hears back but I have yet to hear anything from her on that. I email her about once a week, usually when my ETA changes (on my 4th now).

 

[jtp!]

I'm on TTGX705148. I think the tracker said it would not be in Chicago until Thursday morning. I hope it heads south sooner after that.

Ok, not the same railcar... and perhaps not even the same train (unless they meet up in Chicago). Mine's now saying Chicago by Saturday morning... but I'll take some kind of movement/status over it over being stuck in the MAP swamp with no status. Good luck!

 

[Yacktopus]

Ok, not the same railcar... and perhaps not even the same train (unless they meet up in Chicago). Mine's now saying Chicago by Saturday morning... but I'll take some kind of movement/status over it over being stuck in the MAP swamp with no status. Good luck!

this allegedly other rail car # I got says the same thing, something about 11/19 at 8:45am if I remember correctly

 

[jtp!]

my rail is TTGX697295 so I am guessing we are on the same same train headed south. When I called CSX monday and Tuesday….the automated line had zero information. How did you get location info? for the “initials” I tried several combos of the first four letters.

You've already called CSX, but for others on the thread... get your railcar # from Chat (if you're lucky) or your dealer (via VIN View). Once you have your railcar, follow the instructions here (Bronco Build & Tracking links) for calling CSX.

@TXLazer, your railcar initials are "TTGX". Even though the prompt says you can type this on the phone's numeric keypad, I've had no luck with that and had to carefully (and repeatedly) speak T. T. G. X!!! The railcar number prompt that follows will take numeric input (e.g. 697295).

 

[Yacktopus]

when im inputting the letters as numbers on the keypad, its kinda weird but you have to choose it as location then position:
For T, its location 8 (number 8) position 1

other words for TTGX, type it as 81 81 41 92, then railcar number, then ## is the button alternative for done

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