Unofficial Awaiting Shipping thread.

[Rspayde]

You ready for this? My Dealer just called to tell me it just arrived?!? I'm shocked and don't even know what to say...

I have seen a fair bit of people going convoy that just popped up at the dealer. Have not seen the same happen for rail folks.

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[jehines3]

Awesome news! Did you ever call to verify shipped status and railcar info, or did it never populate and was suspected to still be in MAP or similar? Did your dealer visibility ever say anything other than awaiting shipment/shipped?

All of my tracker links still show "awaiting shipment" even though it is now sitting at the dealer. I was convoy and supposedly that makes a difference. Stay pumped!

 

[broncohopeful]

Day 47 of awaiting shipment.
Going back and forth with Ford Corporate Suits.
Vehicle built on August 15 (2022). My dealer is only 78 miles from plant.
SO BUMMED!

 

[broncohopeful]

I've posted this before, but this GIF IMO illustrates what is "Awaiting Shipment". @Ford

Welcome
Your 2022 Bronco Base has been "Built" and is currently awaiting shipment.

"Estimated Delivery date is a calculated date based on the current status of your vehicle which is compared against the history of vehicles in that status from the scheduling system. It is recalculated each time you access the customer order status website and will change as your order is processed, your vehicle is assembled and shipped."

 

[ironmike]

Finally got officially moved to "In Transit" after 42 days awaiting shipment. One step closer (or as I like to say, "getting in shorter and shorter lines").

 

[Rspayde]

The worst part about all of this is the fact that there are going to be 2023 models in a few weeks that I guarantee ship out before we are all handled.

 

[da_jokker]

I know the reason mine initially was delayed from the others with the same blend date was due to having to visit the mod shop for additional factory installed equipment. Maybe that breaks the system on Fords end.

That is the only thing I can think of. My item was the slide out tailgate.

My question is when they say it has been built does that include the "mod" shop? Normally "built" mean something to most people, but we all know Ford seems to have their own dictionary.

I too have a factory roof rack. But Ford has told me it has been built and released (on schedule with no delays I may add)... But now it's just stuck in a waiting shipment purgatory.

 

[Rspayde]

My question is when they say it has been built does that include the "mod" shop? Normally "built" mean something to most people, but we all know Ford seems to have their own dictionary.

I too have a factory roof rack. But Ford has told me it has been built and released (on schedule with no delays I may add)... But now it's just stuck in a waiting shipment purgatory.

You wouldn't show built until after the mod shop.

Why were are stuck in hell is something noone can answer.

 

[Built Wild]

My question is when they say it has been built does that include the "mod" shop? Normally "built" mean something to most people, but we all know Ford seems to have their own dictionary.

I too have a factory roof rack. But Ford has told me it has been built and released (on schedule with no delays I may add)... But now it's just stuck in a waiting shipment purgatory.

It is my understanding that "Built" means that it has already been to the mod shop. I didn't receive a "Built" notification until 2 weeks after my blend date. I'm assuming it was in the mod shop during those 2 weeks after coming down the line. Another category that recently appeared is "Re-Released". Someone on the other forum was "Built and Released" but stuck in limbo like us. Then they got a "Re-Released" update right before it shipped which suggests that maybe it was recalled for something. Since Ford is not transparent about the status, we can only speculate.

 

[da_jokker]

Yeah that's what I figured. So this thread is specifically for people that have been built (fully), No holds, no mod shop, no chip issues, just literally no explanation as to why we're still parked.

For me, I actually attempted to activate my Ford app hoping that someone would accept it so I could track where my Bronco is actually at. It's been over a month and they haven't accepted or denied it... So I'm thinking it hasn't even been started.

I see a bad car battery being replaced under warranty soon

 

[Built Wild]

Feel like if enough of us raise a question about it someone will give us an actual answer.

Jim Azzouz
Director, Customer Experience
1 American Road
Dearborn, MI 48126
[email protected]

Elena Ford
Chief Customer Experience Officer
1 American Road
Dearborn, MI 48126
[email protected]

Frederiek Toney
Vice President Global Ford Customer Service Division
1 American Road
Dearborn, MI 48126
[email protected]

Chief Executive
Jim Farley
President and CEO
1 American Road
Dearborn, MI 48126
(313) 322-3000
[email protected]

Sarah Holm
Manager, Digital & Social Media Communications
1 American Rd
Dearborn, Michigan, 48126
Twitter @SarahHolm

Thank you for posting this! Has anyone sent an e-mail and received a response yet? Customer Support told me that they would submit a logistics inquiry on my behalf two weeks ago. When I called for an update, they said that I was misinformed and they can only submit an inquiry after the delivery ETA has passed. I'm in my 5th delivery window! What the hell FMC?!

 

[Rspayde]

Thank you for posting this! Has anyone sent an e-mail and received a response yet? Customer Support told me that they would submit a logistics inquiry on my behalf two weeks ago. When I called for an update, they said that I was misinformed and they can only submit an inquiry after the delivery ETA has passed. I'm in my 5th delivery window! What the hell FMC?!

I plan to just spam these emails daily with the same email in a long ass chain until I get a response or get my Bronco

 

[Cable Guy]

All my dealer could tell me, which is nothing more than the incompetent Ford customer service team, is that my Bronco was ‘released from the factory’. That was 18 days ago. Any idea what this means? Is it at least ‘completed’ and not waiting for anything?

 

[Built Wild]

All my dealer could tell me, which is nothing more than the incompetent Ford customer service team, is that my Bronco was ‘released from the factory’. That was 18 days ago. Any idea what this means? Is it at least ‘completed’ and not waiting for anything?

Released means that it is built and waiting to get picked up by convoy or rail.

 

[Mer1in20]

My wait is finally over guys. Delivered today and i pick up thursday. I was 36 days awaiting shipping and 13 days in transit. Hope you all see yours soon.

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