Email from Ford - should I be concerned?

[Golfshrink]

Just got an email from Ford saying my ‘23 Order is confirmed. This is my 3 order since I my original order was 7/21, then converted to a 22 last November and now converted to a 23 this week. In the order summary email from Ford, it does not list the SAS pkg or the LUX pkg…and the pic of the Bronco does not show the SAS. While I know this is just a summary and representation, these packages previously showed up in Fords order summary emails. My dealer says the 23 is ordered as I spec’d it and I have a printed preview order order summary sheet from my dealer showing all the right packages and options. After waiting this long, I don’t want the wrong Bronco to show up so I’m just trying to make sure. Should I be concerned that the email from Ford isn’t showing what I’ve spec’d in my order with the dealer? Thanks in advance for any info you can provide.

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[BigHoof]

Check the backdoor link and see what is listed. That is if you have a reservation number.

 

[DaveR5658]

With everything we are seeing, it's always better to be safer than sorry. I would check your account and see what it shows to be ordered. If you have a good relationship with your salesman and dealership, they should know your concern and shouldn't have a issue with looking in WBDO for you to make sure what's showing in the orderbanks. If this is what they have already done and have confirmed you are good, then you're ok.

 

[Golfshrink]

Check the backdoor link and see what is listed. That is if you have a reservation number.

Yes I have a reservation # and an order # but no VIN. How do I get to the back door link?

 

[BigHoof]

Copy and paste this and then change the XX's to your res number.

https://www.ford.com/buy/manage.html?reservationId=XXXXXXXX

 

[vrtical]

verify with your dealer, the 23 conversions were dropping the SAS off the orders.

 

[osoblanco]

SAS was dropped off all converted orders, dealer can put it back on but you have to ask them to (Lux package too, but that wasn't dropped off my order). I'd ask the dealer to put them back on and get a current DORA showing everything correctly. Better safe than sorry, especially after the long wait.

 

[hemiblas]

My order shows SAS and matches perfectly with what I ordered including the color.

 

[flip]

We've had several SAS dropped when converting and are going in fixing after the confirmation. Talk to your dealer and have them go back into WBDO and make sure it's correct.

 

[swooshdave]

Just got an email from Ford saying my ‘23 Order is confirmed. This is my 3 order since I my original order was 7/21, then converted to a 22 last November and now converted to a 23 this week. In the order summary email from Ford, it does not list the SAS pkg or the LUX pkg…and the pic of the Bronco does not show the SAS. While I know this is just a summary and representation, these packages previously showed up in Fords order summary emails. My dealer says the 23 is ordered as I spec’d it and I have a printed preview order order summary sheet from my dealer showing all the right packages and options. After waiting this long, I don’t want the wrong Bronco to show up so I’m just trying to make sure. Should I be concerned that the email from Ford isn’t showing what I’ve spec’d in my order with the dealer? Thanks in advance for any info you can provide.

The order form is all that matters. Not the picture on the site. If you're concerned then call Ford and confirm.

 

[Golfshrink]

Using the back door link I can see the order details (thanks BigHoof). Under packages it does not list the SAS but does list the LUX. However, under Vehicle Details, Cofigured Options, the SAS package is listed with the corresponding price so I’m guessing that means its on the order. Sound right?

 

[BigHoof]

I would talk to your dealer and have them print out the DORA to be sure. You don't want to have it built wrong.

 

[GoobertownDaddy]

SAS was dropped off all converted orders, dealer can put it back on but you have to ask them to (Lux package too, but that wasn't dropped off my order). I'd ask the dealer to put them back on and get a current DORA showing everything correctly. Better safe than sorry, especially after the long wait.

I lost my roof racks on the conversion... But looking back it was a blessing. We like to take the top off ours and taking those racks on and off would have just been too much. The SAS and the LUX though... That would not be cool.

 

[Dingbat]

Be concerned.
That’s what happened with my paint. Dealer assured me it was correct in the system, was correct when I got the scheduled to be built email, popped back to the wrong color when it actually went into production and that’s what I ended up with. Ford refused to do a damn thing about it once it went into production and I had no heads up on it before hand other than getting an email or two months prior where the graphic didn’t line up, which the dealer assured me was not a problem.

 

[vrtical]

Using the back door link I can see the order details (thanks BigHoof). Under packages it does not list the SAS but does list the LUX. However, under Vehicle Details, Cofigured Options, the SAS package is listed with the corresponding price so I’m guessing that means its on the order. Sound right?

Do not trust the Ford site, get a DORA / WBDO printout of your order from the dealer, that will be exactly what Ford builds.

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