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This has been an odd several hours. I received a call from my dealership saying that my bronco just arrived and is ready to pick up today.
Problem is, I never received a build date, any production updates, a VIN, nothing whatsoever.
I check every day, especially on Thursdays. I check my reservation on the website every other day and it always just says Dealer Order with the green dot...
So I'm thinking is this some kind of scam? Immediately call Ford CS and chat with a nice gal. Gave her my 4 digit order code and she was then able to get me a VIN and all of the details to confirm it is in fact my bronco and that it's in transit for delivery tomorrow. (arrived a day early I guess)
I've searched but I can't find and have never heard of someone running into this here on the forums. Just absolutely zero heads up or email updates. I have always received the generic Ford messaging about delays, hard top issues, etc. My original reservation email is there. Never had any reason to believe my email communications had an issue.
Very peculiar.
Salesman texted me some images, including the window sticker. Everything seems to line up with the window sticker that I was able to get from shop.ford site after the CS gal helped my get the VIN.
They also tried to hit me with the "market adjustment" markup of $5,000 due to "chip shortages". They agreed to MSRP after I brought up the reservation price guarantee and also that thier salesman had confirmed my MSRP previously via email.
Then he tried to say they can't do financing since I live out of state (relocated to a new state several weeks ago). Something about they can't do it unless it's registered in that state and needs the pink slip...
Sounding like they're just working every angle to get me to turn down the sale so they'll be free to put it out with a huge markup.
Very perplexed by the surprise delivery though. Anyone ever hear about this? Is there a way the dealer could have manipulated those communications or updated my email address for the order so that I wouldn't know?
Pretty frustrated right now.
Anyone ever hear of this?
Problem is, I never received a build date, any production updates, a VIN, nothing whatsoever.
I check every day, especially on Thursdays. I check my reservation on the website every other day and it always just says Dealer Order with the green dot...
So I'm thinking is this some kind of scam? Immediately call Ford CS and chat with a nice gal. Gave her my 4 digit order code and she was then able to get me a VIN and all of the details to confirm it is in fact my bronco and that it's in transit for delivery tomorrow. (arrived a day early I guess)
I've searched but I can't find and have never heard of someone running into this here on the forums. Just absolutely zero heads up or email updates. I have always received the generic Ford messaging about delays, hard top issues, etc. My original reservation email is there. Never had any reason to believe my email communications had an issue.
Very peculiar.
Salesman texted me some images, including the window sticker. Everything seems to line up with the window sticker that I was able to get from shop.ford site after the CS gal helped my get the VIN.
They also tried to hit me with the "market adjustment" markup of $5,000 due to "chip shortages". They agreed to MSRP after I brought up the reservation price guarantee and also that thier salesman had confirmed my MSRP previously via email.
Then he tried to say they can't do financing since I live out of state (relocated to a new state several weeks ago). Something about they can't do it unless it's registered in that state and needs the pink slip...
Sounding like they're just working every angle to get me to turn down the sale so they'll be free to put it out with a huge markup.
Very perplexed by the surprise delivery though. Anyone ever hear about this? Is there a way the dealer could have manipulated those communications or updated my email address for the order so that I wouldn't know?
Pretty frustrated right now.
Anyone ever hear of this?
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