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The rack broke my roof so we're still trying to figure out if we are sending it back or not. Do we think this might be a month or two? or a year or two before the are ready?

Heard back from the service manager today.. a great guy, but as expected, even the regional manager guy had no idea what we were talking about. First anybody has ever heard of it around here, apparently. All they could do was look up my vin and provide a list of OEM supplied roof racks...

Hey, I'm back. I just got back from my local Ford dealership to inquire about what Ford might be doing to correct this problem, as advised by trailrax, and as expected, they haven't heard of this issue at all. The service manager is going to ping his regional guy to see if HE has heard anything...

In my first post there, is all they did. They simply said its a problem with the roof. The story is that Ford changed where the top was made to a new plant. When that happened, they mysteriously changed the dimensions of the recessed holes in the rear roof panel, and nobody knew. The very...

They told me the opposite. They said the shallow tops wont work and the weight rating of their rack would have to be dramatically reduced, so they weren't making brackets. They said they wouldnt, and couldn't, do anything until ford was done with their investigation.

MAN am I bummed. found these posts too late. I did 99% of my research on which racks to get or to avoid on youtube, and also found a post here from earlier this year where the first couple of replies were along the lines of "yeah, the trailrax works fine with painted hard tops"... so my wife...