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Yes, just did. After talking to people at both 800 numbers/tech support (which is run by Bosch not Ford), the only way to get ahold of Ford is fill out the "other help" form at - FordServiceInfo.Com and wait for someone to get back to you. Someone finally did for me (Bosch said it usually takes...

I bought a 2 day subscription also, and am having the same error. Tried all the same things; firewall, VPNs, reboots/reinstalls, different country selection, nothings changes. I tried the earlier 45.5.8 version, but it requires a key to get past the first screen which I don't have. Sat on hold...