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Thank you for the added info @Brian_B. I realize that I am using a license plate extension cable from Rough Country and the original OEM plug off the sensor harness is a yellow and black.

I am using a license plate relocation bracket that uses a red and black wired LED light. I can't for the life of me make it work with an aftermarket wiring plug that has black, yellow and green wiring, which had worked fine with the facory light. I tried a variety of color combinations (black to...

Final update (hopefully). @Hooke Road® ended up sending me an entire replacement rack last week, and I was finally to install my roof rack yesterday. The only issue was the box came in damaged again, and the front racks had some scraps on the leading edges, but fortunately no bends. Aside from...

So update after @Hooke Road® emailed me. So far, the customer service response has been significantly unsatisfactory, and they offered me $50 as a discount for the damages. This means, I essentially in the end I paid $400+ for a broken roof rack, that I cannot install and potentially unsafe for...

I am still hoping that @Hooke Road® responds to my email and ships out a replacement part as they did with @Dlars99. I think that's the easiest option for every one. If I am not mistaken, the shipper typically files the claims, but as a recipient, I am just entitled to $100 if FEDEX approves my...

I purchased a @Hooke Road® roof rack for my 4-door Bronco last week, and it arrived in a fairly damaged package with a significantly bent front side rail. I attempted numerous times to reach out to their customer service line: 620-399-6720, which no one ever picks up. You can try it for...