Definitely agree...we are the ones paying for the delivery, should be included in the tracker for sure. If I can get tracking information regarding a $6 item on amazon, we should get the same courtesy for a $60k item.
I'm pretty sure there have been some relentless customers after reviewing these forums and their new policy is to simply not provide those details. If I operated the customer service centers, these phone calls are probably super annoying. When it comes, it comes...just going to hold my...
I just got off the phone with Ford chat. They could not provide me with Rail tracking information. However, they gave me an updated delivery window between 1/29-2/4.
Heritage -- 4-Door -- 2.3 -- Auto -- Race Red -- Shipping to NJ via Rail
Ordered 8/16 -- Scheduled 1/1 -- In Production 1/4 -- Blend 1/4 -- Tear Tag 1/4 -- Built 1/16 -- Tracking page last updated 1/17
Currently the tracking page is showing the reversal thing as well. Seeing from all the updates...