Definitely Transit Damage as noted on the Warranty claim that was paid out to the selling dealer by Ford. Also noted on the Trucking company documents before they loaded the vehicle at the destination rail yard.
That's part of my frustration, Ford seems to have no interest in advocating on behalf of their customers to put some pressure on these types of dealers. Seems like a small fix to me but I also feel that I should be the one person that should not have to pay for this:(.
The car fax does show the Selling Dealer did a repair but does no go into great detail. This is how the local dealer noticed the problem by running a car fax report then checking further into the Ford system I think.
I'll do what the attorney recommends, initially they were keenly interested where the shipping damage occured. After further research they believe Ford has culpability.
I'm still working out the details with the attorneys. I'll see what the agreement says in terms of my costs. At this point it's more about the principal than the cost. I'm definitely concerned about the loss of value of the vehicle. I would prefer to get a new one or maybe just buy...
I don't really want to Fly to Mississippi to go to small claims court. That was quite the ordeal to get there in the first place. If I was local that would be an option. I would have the bronco repaired by my local dealer in Florida if The Lemon Law case does not prevail.
The Service Manager...
I wish I had spoken to you before I bought the car! IT was raining and everything looked OK at first glance. I had a two day drive back home so I was eager to get on the road. If I had just run a car fax report it would have shown the repair done by the selling dealer. That would have given...
Thanks for the Support!
I have been unable to talk to the General Manager, they are very good at screening his calls. Not sure if that is the same person as the owner?
That's a good point, I might do that. I found the dealer on cars.com. The dealer is Marshall Ford in Phildelphia, Mississippi. They were one of the few that would sell the HE Limited at MSRP. Some wanted 20K to 30K over MSRP!
Without getting too much into specifics, I don't feel the selling dealer has tried to be very helpful. I tried to get a hold of the General Manager but they skirted me around him and I ended up talking to the Service Manager. When I called again it seemed the General Manager was never around.