Search results

FYI… Ford Customer Service is garbage. The ONLY reason they are asking everyone for their VIN numbers “so they can help them” is just for Ford to internally track their production issues. They really couldn’t care less about trying to actually help you like they are pretending to do. It’s a...

Exactly my experience. Purchase was amazing, sales rep was amazing & they honored MSRP. Once it got to needing service it all went downhill from there.

Sounds like a great idea. 🙄 Since they already can’t fix cars that they should already know how to repair you expect them to be able to service cars that they probably know absolutely nothing about. Excellent idea.

I completely agree with you. And there are people out there like SuperDouch above in the comments that think it’s completely fine for Ford to have all these issues with brand new cars and not provide loaner cars. My truck is literally brand new had problems before it even reached 1,000 miles...

A brand new car is also expected to come in proper working order. Especially when you spend over $60,000 on it and the problems all start at less than 1,000 miles. I wish all the same problems on you since you’re fine with spending a lot of money on a defective truck without recourse from the...

I would be more than happy to provide you with a list of my issues and my VIN number so you can call all the local Ford dealers in metro Detroit to arrange for service with a loaner car if you would like to verify for yourself. My Bronco is my only vehicle and it is literally brand new. I need...

Ford customer service is horrific. I have a high pitched whistling noise coming from the front and very loud squeaks coming from the back. I can’t find any dealers in Michigan that can give me an appointment and provide a loaner car. My Bronco has around 2,000 miles on it and I spent over...

The only Ford dealer I could find that would even take the time to talk about the problem without me leaving my Bronco with them for an unspecified amount of time without a loaner looked up the TSB mentioned by Rustysbronco and said it does not apply to my VIN or the 2023 models.

Good luck getting it fixed. Mine is still doing it. Ford dealers are too busy to look at it and unwilling to provide loaner cars. And Ford customer service is completely worthless. Ford needs to start supplying loaner Broncos to their dealers since soo many Broncos have issues that need to...

Will you be offering another promotion on these fog lights anytime soon?

How many lumens are these lights? Will you be offering another promotion soon?

Ford customer service is absolutely useless!

Whoever the head of the Bronco team is should definitely not be in that role. It’s time for Ford to wake up and make some leadership changes at the top of the Bronco division. The entire Bronco launch, the parts shortages, the quality issues, the build delays, the amount of time they are...

It’s becoming very clear that Ford couldn’t care less when it comes to quality and customer satisfaction! It seems like their dealer service departments are poorly trained on how to service their vehicles.

I wish my local dealerships were as customer service oriented as they are in your area. Suburban Ford of Troy is owned by Suburban Auto Group here in Michigan. They own 5 local Ford Dealerships and around 30 other Non-Ford dealerships here in the Metro Detroit area.

I contacted a local Ford dealership, Suburban Ford of Troy, MI, to have this problem fixed. I was told they can pick up my Bronco but they have no idea how long they will need to keep it or when they can diagnose the problem. They also said they don't have any loaner cars available. I asked...

Awesome. Thanks for taking the time to figure it out. The whistle has been driving me nuts. I am going to call the dealer on Monday to make an appointment. The Ford employee who reached out to me on here said once I make an appointment with the dealer she will contact them and work with them...

I have the same problem. 2023 Outerbanks 2.7 Sasquatch. Only 1200 miles and the whistling started yesterday. It’s horrible and driving me crazy.

How much are you selling it for?