Yes, these are OTA updates. I recently got a letter in the mail stating that the issue was resolved through the latest update and no further action will be taken.
Funny, I got the update, but a couple of days ago I got a blank screen while driving. No messages, just a blank screen. When I put it in reverse, the screen came back on but then shut off after the gear was changed to Drive. Music was still playing but the buttons weren't working. Couldn't pause...
Any updates on this? I'm having the same issue with no power to aux 2. My dealership said that they're backed up and it might take "a while" to get it diagnosed. Can this be repaired without going to the dealer? TIA