I reserved a Big Bend 07/2020, dealer tried to add thousands onto cost at order time so I got a dealer transfer last November. New dealer says he can't order until he gets put in "cue" and customer service says the dealer should just order! Can you help?
Par for the course. I have been waiting nearly 2 years, got a dealer transfer and the new dealer can't put the order in until FMC puts them in "cue", which after 4 months no one has been able to do!! What a cluster. Thats what being a loyal Ford buyer gets you...nada!
I have the same issues but no help from Ford customer service - they have no clue why my new dealer can't order! Since you actually got a reply and something done, can you give us the email address you are using to contact Ford?
I have the same issues but no help from Ford customer service - they have no clue why my new dealer can't order! Since you actually got a reply and something done, can you give us the email address you are using to contact Ford?
M
morning. Im having the same issues for 3 months after a dealer transfer was completed, the new dealer has no idea how to get it done. Who from Ford sent you an email? I need to speak to someone that can get it done. Thanks