I shortened the length (front to back) all the way leaving only one hole remaining. And I moved the pulleys as close to the glass as possible. Based on instructions I thought the frame had to rest on the top, but I realized it’s ok to let the top hang below it. Mines not perfectly level, buts...
Sharing my experience for the benefit of others. Hindsight, it works and I’m happy with it. But for the high price, long delivery and annoying install process, I give them 3/5 stars. Hope this helps someone.
Install took me 3 hours
My ceilings are tall ~20ft, so the pulley cord can’t reach the...
Thanks for confirming how yours works. I’ve been considering that brand for a long time. Just seems expensive for what it is. I was hoping a basic winch would work just as well, if the rack was strong.