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I called my dealer a few days ago asking when I would be able to convert my Bronco order, and they specifically said the beginning of the year, at first I was confused because the website said Dec. 7, but the Ford dealership that I have my reservation at clearly said starting at the beginning of...

Unfortunately, most of the top software talent goes to tech companies not Ford, so i'm not surprised their system is struggling. With correct planning, they should be able to handle the surge in traffic by scaling their backend accordingly

My best guess is that they are throttling their API (application program interface) to limit requests and avoid crashing the servers. The result is the failure to load the images (which is a heavier API call anyways). This is what the 503 error, service unavailable indicates to me as a systems...

Seeing quite a few errors in the Ford Build and Price tool. 503 error might return with the HTTP_STATUS_SERVICE_UNAVAIL error, and maybe also with a The service is temporarily overloaded message. Hopefully as usage goes down, we will be able to add accessories properly and the tool will load...