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One would think it would be important to fix the useless seatbelt retractors on my ‘22 Black Diamond. But over a year and two dealerships later, Ford still says the retractors are “back ordered”. The latest dealership has been putting me off for four months now.. When I ask for a status update...

Two years. Ford… SMH. I’ve never had such a bad customer service experience. I keep telling myself it’s worth it, and not to feel like a sucker. My dealer just informed me that my shipping date has been pushed back into August on my June 29 build. Of course nothing from Ford. No communication...