It never did. I called Customer Resource Center a week after my order at (844) 589-0060, give them the order number and they will tell you the status. If it has been shipped, you will get another email once the dealership is ready for you to schedule install.
So i just got my new hardtop installed. The local dealership experience was really great (my first in this place)! Yesterday morning, the Accessories Manager called me to introduce himself and talked me through what they plan to do since this would be their first time installing the hardtop from...
I guess I spoke too soon. I called the Customer Resource Center this morning and they tell me that my hard top was shipped on the 18th. So I'm waiting for the same email ColbyLang received about scheduling my install.
I received the same email when I placed my order on the 11th, but the email also noted that I would receive another email following that (thank You for your order) email, and I have yet to receive one.
I did check my account on accessories.ford.com and it read "Order Status: Partially...
I reached out to my dealer accessory department and they didn't really give me a clear answer about the process of picking up the hard top order. They are just assuming that it would be like any other accessory order, but would be carried out via forklift to your vehicle.
And you are correct...
So when you order the hard top to be shipped to the dealership, one enters a name but the address is that of the dealership. I wonder if, during pickup time, the accessory team will ask for the purchasers Ford log-in for VIN verification along with the ID? It maybe a risky situation for both...
I believe that once you order and it has shipped - whether to you or your dealer, Ford will not accept a return due to the high cost of logistics. But if there is a defect in the product, Iām sure they will replace the hard top.
I choose the $300 dealer install option just to make sure that I...
You have to enter your Ford user name and password to be able to add it to your cart. So I imagine that your registered vehicleās VIN is what qualifies you for a hard top.
Granger Ford is the way to go for extended warranties. I bought mine from them 3 weeks ago and it only took a few days to show at my FordPass app. I highly recommend Granger.