Recent content by Cold summers

Not only do I have the fuse but I recorded all phone conversations between myself and the service department. Need to figure out who to approach at ford corporate about this because they lied in order to get out of doing warranty work and force me to pay. I have an extended warranty and if...

Yup, they tried to scam me, going to be making some calls to corporate tomorrow.

Yup I think so. Posted pictures of the impact damage they claim broke it above as well, anyway I really appreciate your advice!

So, went today they handed me a quote to fix the pump, I refused got my keys and went to the car, opened the hood and checked #16 and it was burnt out. Swapped it and pump worked fine, went back inside and let them know and the service guy was adamant that it was damaged due to impact, when I...

The washer resovair holds liquid and doesn't leak at all, the guy said they took apart the pump and that it was "broken" and then they put it back together and reinstalled it. I asked him to send pictures of the damage to the pump and he said they can but they will have to keep the vehicle...

Would they contact them for the factory warranty as well perhaps then? Because the person did mention he should reach out to them because it was still under factory as well. Sorry for the confusion, when I said premium care team I should have said fords warranty team lol. In your professional...

Thanks Brian! I'll give that a look!

I will check the fuse myself if it doesn't work out, if it ends up being the fuse I'll request a refund for the diagnostic fee.

Honestly if I have to bring it somewhere else and risk having to shell out another diagnostic fee I'll probably just fix it myself. I kinda just wanted to save myself the hassle and use the warranty i had. I am not sure about them not requiring to submit the request through ford because the...

Hello all, bronco big bend 2022 here. So two years ago when I first got my car my nephew who is a young lad tilted sideways on his scootrr into my bronco and dented my front fender slightly. Fast forward to last month my windshield washer motor stopped working after a brutal snow storm (the low...

Hello all forgive me for my ignorance, but i am hearing some annoying brake squeel coming from the front passenger side tire. When inspecting i felt like the pad may be touching the rotor? (vehicle was in park) i attached a picture and was wondering if you could please give me your opinions...

Glad they helped you, they wouldn't lift a finger to help me when i was having coil issues and told me i would need to wait 3 months for a diagnostic scan and there was nothing they could do to make the dealership bump up that time, will go with Toyota for now on after this experience. Have seen...

My suggestion if your bronco really was solid out from under you after such a long wait would be to not order another vehicle from ford. If this is how they handle such a major inconvenience and mistake on their part than they do not deserve your business

Take order of it and sell it if the package is a deal breaker, sorry that happened to you it really sucks. Not a fan of fords customer support, this group has been significantly more helpful than ford.

That looks awesome and much more convenient for my scenario! Is the install of that fairly easy?