I would say yes it bust be a software issue. They could replicate and performered a "main control accelerated break-in and updated PCM" As per my service order
Update...
Took it in and they confirmed all issues. The boot being torn results in a whole new front driveshaft as the boot is not a replaceable part... lol.
As well they did a PCM reprogram which has fixed the thumping feeling so far.
Well I have had this issue for a few months. Also had a burning smell since new, usually when raining. Figured it was the undercoating burning off but never really went away... today I found this. Front drive shaft boot is torn and missing a section... no grease for probably months. Bring to...
The best part is it says 15 days for transit. Most that have come here have been less it would be amazing if it shows up next week prior to "Real" Thanksgiving... sorry southern neighbour's lol