That's a ton of info to dissect. Boston invited me here, so I'll do my best to answer questions that I can. For those of you with reservations with us (Serramonte Ford) we are not charging a markup on any reservation with us. Matt (our GM) had discussed with a few clients an ADM on FE units, but that was dropped, and we will honor X-Plan if you are eligible. X-Plan is supposed to be a non-negotiable fixed price based on a calculation of the invoice. We do not intend to discredit the X-Plan program by offering anyone with X-plan a lower sale price (other than applicable rebates) than dictated by the X-Plan program. Same applies to A/Z plan customers as well. As for non-xplan, we will discuss those deals individually.
Casual reading has led me to believe that some representatives aren't fully aware of how X-Plan works, so feel free to ask. The rules have been posted by other dealers online, and is now publicly viewable here: https://www.thedieselstop.com/threads/x-plan-rules.275779/
I will respond to any inquiry as soon as possible, but note that I may be with a customer, or otherwise not available.
Casual reading has led me to believe that some representatives aren't fully aware of how X-Plan works, so feel free to ask. The rules have been posted by other dealers online, and is now publicly viewable here: https://www.thedieselstop.com/threads/x-plan-rules.275779/
I will respond to any inquiry as soon as possible, but note that I may be with a customer, or otherwise not available.
Show full message↓